“Cameleon enables us to optimize the entire order-delivery cycle for custom products. Cycle time has decreased from 3 weeks to 48 hours.”
JP. Guerin, Business Process Analyst - Invacare
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Sales Configurator Product
Accelerate sales of complex, customizable products and services
The Challenges
You want to sell configurable or made-to-order products to meet your customers’ needs while maintaining the integrity of the catalog. Adhering to sales processes and giving the customer what they want presents a number of challenges:
- Lost sales due to errors or delays in the quoting process
- Margin deterioration and payment delays from incorrect pricing
- Long ramp up time to train new direct sales hires or channel partners on product options and pricing
- Internal, low-value activities create additional costs: quote validation by internal experts, manual order entry into multiple systems, and manual creation of production BOMs and routings
- Lengthy quote-to-delivery cycles
The Solution
Cameleon instantly manages an infinite number of options and pricing rules, guaranteeing 100% quote and order accuracy across all sales channels:
- Dynamic constraint engine drives real-time management of rules and options
- Interactive sales scripts supported by rich media
- Nested configuration to handle loops, packages and bundles
- References existing customer profile, history and context to present product choices that align with that customer
- Profile driven branding, content, pricing and behavior
- Easy-to-use collaboration tool for configurable Product Lifecycle Management (PLM), programming skills not required
- Manages multiple languages, currencies, and Best Practice business processes
- Enterprise-class performance and scalability, essential for web deployment
- Seamless integration with front office applications (CRM, eCommerce) and back office applications (ERP) through an open Service-Oriented Architecture (SOA)
The Benefits
Customers have achieved the following results with Cameleon sales configurator:
- Elimination of errors from quotes and orders
- Reduction of cycle time and costs in the quoting process
- Increased sales of configurable products
- Faster time-to-market for new products and options
- Elimination of duplicate data capture in front office and back office applications
- Instantaneous and consistent deployment across all sales channels
