Support

Cameleon is the first product configurator native for ipad/iphone

“We have received first-rate service from the Cameleon team and they are always willing to quickly communicate with us regarding our specific needs. This is helpful as it allows us to respond with quotes faster than ever for our customers.” 

Joey McLemore - System Application Manager - ADT

Contact

Rely on a team of experts

To ensure your success, Cameleon’s Support Team is with you every step of the way. Rely on us to facilitate a smooth implementation, help you maximize your investment and increase user productivity and satisfaction.

Our standard support services include:

  • The Cameleon Online Support Portal, your primary point of contact available 24/7 to log your cases, plus phone support 12 hours a day, 5 days a week (excluding holidays)
  • Unlimited support tickets
  • New product release

To this base package you can choose to add advanced options:

Premium Option
A dedicated Customer Care Manager always on your side to facilitate your use of Cameleon’s solution.

24/7 Option
With this option, your critical incidents in the production environment are supported 24 hours a day, 7 days a week, 365 days a year!