Services and Support

To ensure your success, Cameleon’s Professional Services Team is with you every step of the way. Rely on us to facilitate a smooth implementation, help you maximize your investment and increase user productivity and satisfaction.

Choose from two support packages:

Standard Support

• 24/7 online customer portal
• Phone support 12 hours a day, 5 days a week (excluding holidays)
• Unlimited number of tickets
• Releases included
• 99.5+% application availability

Advanced Support

• All standard support features
• A dedicated Technical Account Manager
• 24/7/365 emergency support in production environments
• 5-day disaster recovery
• Model maintenance
• Specific development maintenance