Integration with CRM, ERP and other applications

Cameleon is designed to seamlessly inter operate with other applications like ERP, CRM, e-commerce engines, and custom developed systems. A wide range of interfaces including Java APIs, XML exchange, and web services are provided to accommodate any integration scenario.

The integration architecture is based on a Services Oriented Architecture (SOA) which offers several benefits. By encouraging reuse, this architecture lowers software development and management costs. It provides the ability to develop new integration combinations quickly and therefore adapt to changing external environments. It enables integration into existing IT assets, thereby ensuring co-existence with a wide range of legacy systems. Finally, it significantly reduces the complexity of system upgrades and therefore provides the ability to scale operations to meet different demand levels.

Business processes that include configuration, pricing, and quoting activities can be streamlined using Cameleon’s integration technology. Cameleon had been seamlessly embedded into the Quote to Order process for ERP applications, the Opportunity to Quote process for CRM applications, and the product catalog search and retrieval process for e-Commerce applications. The integration improves the overall effectiveness of these processes by reducing manual steps, eliminating duplicate data exchange, enforcing data consistency across systems, and providing a friendly interface for users. Cameleon has been integrated into several industry standard software packages.